Restructuring Microsoft a Struggle of Control vs Agility
Jul 13
A major buzzword in business today is Agile. More and more managers and CEOs want to embrace the fast moving, quick to adapt model that has fueled some of the most prolific growth in the companies of our day. Some examples of agile companies include Amazon, Google and a growing number of tech statups. Amazon releases changes to their website for customers to use every 11.6 seconds. Google is now able to add changes to it’s live search index in a matter of hours for billions of sites around the world. Nimble startups can create a ready-to-sell product in a weekend with very little overhead. Time to Market With examples of very large companies able to move so quickly, it may be a surprise to some that Microsoft still releases a new version of its flagship product, the Windows operating system, every couple of years. One explanation may be that an operating system is more complicated than Amazon’s shopping system, but then Microsoft Window’s biggest competitor, Linux, releases several times a year: Starting in 2004, the release process changed and new kernels started coming out on a regular schedule every 2–3 months… Microsoft’s CEO, Steve Ballmer, has restructured the company several times during his 13 years at the companies head. Recently he announced yet another restructuring Microsoft. Previous restructurings at Microsoft had the aim of moving the company in a more agile direction. This was accomplished by granting autonomy to individual product groups. This restructuring appears to be going the opposite direction. The company said it will shift from largely autonomous product groups to a more horizontal structure While some of the rhetoric from Microsoft about this restructuring claims to improve their overall performance as a company, some analysts are wondering how that will be, since the proposed horizontal structure will require more discussion and meetings. Control vs. Agility Michael Gerber describes a business triad in which all business roles fall into one of three main heads: Entrepreneur, Manager and Technician. In the case of the more agile companies I cited above, there is a strong vision. The entrepreneurial clarity is communicated effectively to all employees. Managers and technicians alike understand the vision as its being passed down. Autonomous groups...
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